If you are having connection problems or if some screens seem to load forever, please try asking your IT department to whitelist our servers. These are the domains we use -
- www.brightful.me
- app.brightful.me
- brightful-prod.firebaseapp.com
- brightful-prod.firebaseio.com
- api.brightful.me
- assets.brightful.me
- firestore.googleapis.com
- www.googleapis.com
- securetoken.googleapis.com
- firebasestorage.googleapis.com
- firebaserules.googleapis.com
Some common symptoms of connection problems:
* Some screens taking forever to load. You see a spinning orange dot that goes on forever.
* platform_exception: [cloud_firestore/unavailable] Failed to get document because the client is offline.
* An unexpected error occurred (code: 101)